Short tips for moving house
 Access |
Access
to and from the doorway of your homes is critical;
please advise your neighbours in advance that a removal
vehicle will be parked outside your home. If parking
permits are required, this is your responsibility.
| Attics & Lofts |
Our moving team are not allowed to enter a loft unless it is properly illuminated, floored, with fixed ladder, and has a safe point of entry and only with written confirmation on accepted Quotation, if this is not the case the contents of attics/lofts should be sorted and placed in a convenient area prior to the arrival of our moving team.
| China
/ Glass / Ornaments & Books |
These
can be left in cupboards/shelves ready for our moving
team to pack. It is your responsibility to check all
cupboards have been emptied.
| Claims |
In
the unlikely event of making a claim full details must
be submitted in writing to Removalgroup within
7 days of the removal date.
| Clothing |
Any
clothing already on hangers may remain on them, as
we will provide special wardrobe cartons into which
these clothes will be packed.
| Contents
of garages / sheds / loft |
Under
no circumstances will we move any flammable substances,
old tins of paint, creosote, paraffin, matches, gas
bottles or similar items as these invalidate any insurance
cover.
| Cookers/Washing
Machines/Fridges & Freezers |
These
should be disconnected, drained and dried prior to
removal. Fridges/freezers should be emptied. Our moving
teams are forbidden to tamper with any mains supply.
| Fixtures & Fittings
(curtains/blinds etc) |
All
of these should be taken down prior to the arrival
of our moving team.
| Mechanical
Derangement |
Internal
mechanical or electrical derangement of domestic or
electrical appliances unless related external physical
damage has occurred is not covered under insurance.
| Packing & Unpacking |
If you have opted for the packing service there is little more to add apart from arranging to insurance your goods, all items packed by the removal company should be unpacked onto a flat surface. If you have decided to carry out your own packing please be aware that there may be no option to insure against accidental damage for these items. Please contact Sure Direct or your chosen Insurance Company for confirmation.
| Presence
During the Removal |
It
is your responsibility to be present throughout the
removal to ensure that nothing that should be removed
is left behind and nothing is taken away in error.
| Self
Assembly Furniture (wardrobes/beds/sheds/greenhouse
etc) |
It
is your responsibility to dismantle and re-assemble
this type of furniture. However should you require
assistance please advise the move consultant during
the visit as well as House to Home. Please note, due
to the nature of this type of furniture insurance cannot
be provided for the assistance in dismantling and re-assembling
this furniture.
